Subject: Tech Support Candidate - Hitanshu Jha
From: Hitanshu Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 02:03:53 -0500

| | Tech Support Test

Name | Hitanshu Jha
E-mail | [email-masked]
Phone Number | (+91) 9329346886
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jagdalpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Hero motor corp | Sales executive | September 2019 | 12000
Previous Employer 2 | Tata motors | Customer advisor | February 2018 | 8000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I would check my internet connection if i still face the problem than i would enable cookies from my safari browser and close the tab and will open it again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i would turn my bluetooth speaker than i would turn on bluetooth on my phone and search for available device after seeing the availability of my bluetooth speaker i would touch the pair option to connect to it
What according to you makes you a good candidate for customer service or technical support job? | Although i have not much degrees but i am confident with skills in communication with random and different kinds of personalities as i have been worked as customer advisor for a year i have gained experience in that criteria
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |