Subject: Tech Support Candidate - jyoti sharma
From: jyoti sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Nov 2021 23:43:26 -0500

| | Tech Support Test

Name | jyoti sharma
E-mail | [email-masked]
Phone Number | (91) 6006960770
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | greater noida, near gour city
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | basic computer knowledge

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | kickstart | hr recruiter | 4th jan 2018 | 17000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first of all we would check the internet connection and then we will try to open the website in other browser and if still the site is not opening we will check whether the site is under maintenance and if the aforesaid steps doesnt help then we need to check our installed antivirus.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

steps to connect bluetooth speaker to your mobile are as under:
1.switch on the bluetooth of your speaker and mobile.
2.Go to the bluetooth settings of your phone and after scanning the available devices pair with the required one.

What according to you makes you a good candidate for customer service or technical support job? | Tender, love, care towards the customer. Customer centricity. Customer satisfaction is the goal. Knowledge of the product makes a good fit for customer service or technical support.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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