Subject: Tech Support Candidate - Jay Gupta
From: Jay Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Nov 2021 23:11:51 -0500

| | Tech Support Test

Name | Jay Gupta
E-mail | [email-masked]
Phone Number | (284204) 7347738590
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jhansi U.P.
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I don't know about troubleshoot anything .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First open your Bluetooth device and also open Bluetooth in your mobile fone.
Then search the bluetooth name in your mobile fone.
If you don't get Bluetooth name then refresh it and search again.
After it you will find Bluetooth name then connect your Bluetooth with mobile fone.

What according to you makes you a good candidate for customer service or technical support job? | I have positive mind set and I have ability to solve the issues. But I need training once then I can handle any issues. I learning skill is very fast so in training I don't take too much time and can soon start my job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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