Subject: Chat Audit JayWay
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 8 Nov 2021 23:20:32 -0700 (MST)

Hi Harsh, 

Please find the analysis details of the chats audited for JayWay: 

Chat ID: R2O5GW8WVR (Harsh) : Chat was handled really well and as per the process guidelines and expectations. 
Chat ID: R2Q6G663H7 (Harsh) : Customer left the chat before providing details required for lead generation, incomplete chat. 
Chat ID: R217VTJKHO (Harsh) : No response from the customer. 
Chat ID: R2H9GIUXOT (Harsh) : Pretty well handled chat, he was very proactive and prompt. 
Chat ID: R2J9ZSA4FQ (Harsh) : Customer left the chat before providing the lead generation details. 

Best Regards, 

Thanks 
Amit