Subject: Tech Support Candidate - Akash Goel
From: Akash Goel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 11:59:48 -0500

| | Tech Support Test

Name | Akash Goel
E-mail | [email-masked]
Phone Number | (91) 9818635136
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | North West Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | no | no | no | no
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | check your network of internet then check you install browser correctly or not. and also check your website address.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open Bluetooth and pair your device then you have to Bluetooth speaker and connect with Bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | I'm a honest and I give accurate information to customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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