Subject: Transcript of Monday, November 8th, 2021, 11:46:39 am. Operator: Andy. Visitor: Test
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Mon, 08 Nov 2021 11:57:55 +0000

Chat transcript

			Name: Test
			E-mail (optional): [email-masked]

		ref referrer_unknown

	Andy Mon, 11/08/21 11:46:39 am UTC
		Hello, Can I help you plan your upcoming vacation?
	Test 11:46:47 am
		Hi Andy
		This is John
	Andy 11:47:12 am
		Hi John
	Test 11:47:49 am
		Looking to visit Prague, Vienna, Budapest April next year
	Andy 11:48:03 am
		Certainly, we will be glad to plan an amazing vacation for you. We can get one of our expert vacation planners to get in touch with you with more information.
		May I know your name, email address and phone number?
	Test 11:48:14 am
		sure
		John Smith
		98**4****9
	Andy 11:48:41 am
		Thank you John
		How many members would there be in the travel group? Please specify if there are children travelling with you.
	Test 11:48:54 am
		[email-masked]
		4 people in total including 2 children aged 8 and 12
	Andy 11:49:33 am
		Sure
		 How many days (duration) are you planning this holiday for?
	Test 11:49:49 am
		2 weeks
	Andy 11:50:00 am
		Which country you will be travelling from?
	Test 11:50:12 am
		US
	Andy 11:50:16 am
		Thank you
		May I know what kind of activities do you like to do on vacation?
	Test 11:51:34 am
		we would like to visit beaches, museums, heritage sites and love to do other activities as well like going to historical places
	Andy 11:51:38 am
		Amazing .
		Sure Thanks for sharing the information. 
		I will forward your concern to our Travel Experts, so that they can assist you with your requirements soon. Is there anything else I can help you with?
	Test 11:52:24 am
		do you provide tours for groups?
	Andy 11:52:53 am
		We often create trips specifically for small to larger groups, from a few couples traveling together to a coachful, based on their needs and interests. We can take care of all the arrangements for you, from airport transfers, to finding suitable accommodation, all in the same place or nearby, to booking day trips and tours.

	Test 11:53:45 am
		Do you offer scheduled group tours that we can join?
	Andy 11:54:25 am
		We would like to mentioned that with the exception of our Small Group Gourmet and Culture Tours in Italy, we do not organize scheduled group tours where you spend your whole vacation with one group of people and every part of the tour is pre-scripted for you. Our guests tend to prefer having the freedom to set their own pace and pick and choose their activities and day trips. We can personalize a trip so that it has some aspects of a group tour. For example you could spend your time joining one-day group excursions of your choice but all the transport and accommodations would be on your own.

	Test 11:55:58 am
		that's great
	Andy 11:56:06 am
		Thank you John.
	Test 11:56:19 am
		so when can I expect a cb?
	Andy 11:56:50 am
		I will forward your concern to our Travel Experts, so that they can assist you with your requirements soon
	Test 11:56:59 am
		okay
	Andy 11:57:06 am
		Is there anything else I can help you with?
	Test 11:57:17 am
		no
	Andy 11:57:26 am
		It was nice talking to you John. Have a great day, goodbye
	System 11:57:54 am
		Andy archived the chat

	11m 15s

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