Subject: Transcript of Monday, November 8th, 2021, 11:32:28 am. Operator: Andy. Visitor: Test
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Mon, 08 Nov 2021 11:46:08 +0000

Chat transcript

			Name: Test
			E-mail (optional): [email-masked]

		ref referrer_unknown

	Andy Mon, 11/08/21 11:32:28 am UTC
		Hello, Can I help you plan your upcoming vacation?
	Test 11:32:35 am
		Hi
		looking for a 10 day trip to Budapest, Sighisoara, Brasov, Bucharest
	Andy 11:33:44 am
		Sure, We will be glad to plan an amazing vacation for you. We can get one of our expert vacation planners to get in touch with you with more information.
		May I know your name, email address and phone number?
	Test 11:33:57 am
		sure
		Andy smith
		98**4512**
		[email-masked]
	Andy 11:34:31 am
		Thank you.
		 How many members would there be in the travel group? Please specify if there are children travelling with you.
	Test 11:35:11 am
		4 people 2 adults and 2 children
	Andy 11:35:24 am
		Sure
		Do you also know when you would want to leave?
		Are we connected ?
	Test 11:36:47 am
		March 2nd week
	Andy 11:37:01 am
		 Which country you will be travelling from?
	Test 11:37:43 am
		US
	Andy 11:38:06 am
		May we know, what kind of activities do you like to do on vacation?
	Test 11:38:19 am
		How much would it cost approximately?
		We would like sightseeing, going to museums, UNECSO heritage sites, drinking local delicacies and enjoy other local places worth watching
	Andy 11:39:06 am
		We wish to inform you that the cost can vary depending on the type of accommodation, room types, season, your travel dates and also on the way we customize our itineraries exactly to your needs. 
I will be happy to have one of our expert vacation planners get in touch with you for a free consultation to understand your preferences and quote you a price.”
	Test 11:39:31 am
		alright
	Andy 11:39:39 am
		Sure Thanks for sharing the information. 
	Test 11:39:43 am
		how soon can I expect a cb?
	Andy 11:40:03 am
		I will forward your concern to our Travel Experts, so that they can assist you with your requirements soon. 
	Test 11:40:20 am
		ure
		what are your fee?
		*sure
	Andy 11:41:12 am
		Because we provide complete custom vacation packages tailored to your needs and will present a final price that's inclusive of all of our services, from pre-trip planning and arrangement to the support of our staff in Europe during your trip as well as accommodations, transfers, tours and excursions as presented in your final trip proposal. As is usual with all tour operators we do not provide an itemized price breakdown. For example, whether we speak once over the phone or ten times, this will not affect the price.
	Test 11:41:32 am
		ok
		that's great
		I haven't heard of your company
	Andy 11:42:41 am
		We can understand. We provide personalized travel services to Central, Eastern and Southern Europe for individuals and small groups.
	Test 11:43:40 am
		okay
	Andy 11:43:42 am
		We create personalized vacation packages that put you in control of your itinerary. Our service begins with a trip consultation on the basis of which we will create a customized itinerary based on your interests, dates and budget. We will provide you a complete package with accommodation, transfers, transport tickets, day trips, city tours and excursions. The true value in our is the peace of mind in knowing that your trip was planned by experts and that while traveling you will be supported by our staff in Europe who are available to you by email and local cellphone, which we provide you with on arrival. Read more on the What We Do page.
	Test 11:43:51 am
		and how long have you been in this business?
	Andy 11:44:07 am
		We have been operating since 2006, assisting clients touring Central & Eastern Europe. The success of the company has allowed us to expand our offers and staff over the years.

	Test 11:44:24 am
		that's great
	Andy 11:44:36 am
		Thank you .
		Is there anything else I can help you with?
	Test 11:45:07 am
		nope
	Andy 11:45:19 am
		Thanks for sharing the information. 
		It was nice talking to you. Have a great day, goodbye
	System 11:46:07 am
		Andy archived the chat

	13m 39s

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