Subject: Tech Support Candidate - Neeraj Tripathi
From: Neeraj Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 05:27:52 -0500

| | Tech Support Test

Name | Neeraj Tripathi
E-mail | [email-masked]
Phone Number | (+91) 7838344751
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 45 Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Comparepolicy | Sr. content writer | August 2021 | 35k
Previous Employer 1 | NetAmbit Infosource | Content Writer | | 28k
Previous Employer 2 | Salax eServices | Content Writer | | 22k

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I am getting error in opening www.ndtv.com, I will first check its website address and then open the website with its the right we address. If the problem still persists, I will check whether the internet is working properly. After ensuring internet is working fine, I will then re-open the website with its correct website address.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Below are the steps to connect a Bluetooth speaker to your mobile phone.
1- Firstly, power on the speaker
2- Switch on the bluetooth option in your mobile
3- Find the device name in the available bluetooth devices display in your mobile phone
4- Select the name of your bluetooth speaker, pair with and now it&#039;s connected.

What according to you makes you a good candidate for customer service or technical support job? | I have a fair english writing and speaking skills, so I feel myself a good candidate for customer service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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