Subject: Tech Support Candidate - Abhishek Kumar
From: Abhishek Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 05:02:52 -0500

| | Tech Support Test

Name | Abhishek Kumar
E-mail | [email-masked]
Phone Number | (+91) 9540195744
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fortune Marketing Pvt Ltd . | Network Technical Support Engineer | 30 DAYS | 25,000.00
Previous Employer 1 | RS Solutions | Network Technical Support Engineer | 30 DAYS | 17,000.00
Previous Employer 2 | BSL Computer Institute | Computer teacher | 15 Days | 12,000.00

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Keen to find a challenging & suitable position with an ambitious company that offers opportunities for career development and advancement.
Seeking a position to utilize my skills & abilities in the Organization that offers professional growth while being resourceful, innovative and flexible.
Intend To Build A Career With Leading of Flexible Environment With Dedicated People, This Will Help Me To Explore Myself Fully And Realize My Potential.
I Hereby That The Foregoing Information Is Correct And Complete To The Best Of Knowledge And Belief.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Mobile .
What according to you makes you a good candidate for customer service or technical support job? | Technical knowledge .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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