Subject: Tech Support Candidate - Noor Husain
From: Noor Husain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 04:42:37 -0500

| | Tech Support Test

Name | Noor Husain
E-mail | [email-masked]
Phone Number | (485221) 8889946100
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Satna
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wealth max solution | Assistant | 20/2/2020 | 16000
Previous Employer 1 | Wealth max solution | Assistant | 20/02/2020 | 16000
Previous Employer 2 | Wealth max solution | Assistant | 20/02/2020 | 16000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Website error try again and upload
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Before opened Bluetooth in mobile phone then pair confirm than connect to bluetooth
What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |