Subject: Tech Support Candidate - Sanjana Solanki
From: Sanjana Solanki <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 04:08:49 -0500

| | Tech Support Test

Name | Sanjana Solanki
E-mail | [email-masked]
Phone Number | (201309) 9311514754
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad l
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Speakers & Audio
Nil

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nil | Nil | Nil |
Previous Employer 1 | Jeff bonez | Customer service Associate | 30th july | 24000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try after clearing cookies and caches .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swips down from the top of  the screen.
2. Touch and hold bluetooth.
3. Tap pair new device, if you don't find new pair device, check under "Available devices" or  tap More.Refresh.
4. Tap the name of the bluetooth device you want to pair with your device.
5. Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | I believe that I am the best Candidate for this position because of my extensive customer service and management experience and my ability to adapt to any situation. I have a passion for success and goal oriented demeanor that would push me to accomplish to set my new task .Also with my personable character, I can work well and communicate with other s to contribute to team efforts. In all that I do, I would strive to advance the company .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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