Subject: Tech Support Candidate - Rohit Jadhav
From: Rohit Jadhav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 03:49:56 -0500

| | Tech Support Test

Name | Rohit Jadhav
E-mail | [email-masked]
Phone Number | (91) 9136847893
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Mumbai
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
crm

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Homebazaar | Assistant Manager | 15th nov 2021 | 39000
Previous Employer 1 | Thomascook India ltd | Assistant manager | 20/7/2020 | 55000
Previous Employer 2 | Oyo rooms | Agm | 14/05/1018 | 18000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly check your internet connection,
Kindly fix the settings on the browser
Maker sure url is perfect

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Kindly on bluetooth on speaker
Make device visible
On the bluetooth on your phone
Pair it and play.

What according to you makes you a good candidate for customer service or technical support job? | Communication
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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