Subject: Tech Support Candidate - Anamika Palak Anamika
From: Anamika Palak Anamika <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 03:26:51 -0500

| | Tech Support Test

Name | Anamika Palak Anamika
E-mail | [email-masked]
Phone Number | (+91) 8529751020
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will first reload the page for opening the website but still if it doesn't open then i will close all of the tabs and switch off the net connection and restart it once again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First switch on the bluetooth speaker and the blutooth of your phone as well. Then go to the bluetooth section of the phone and search for the device name of the speaker, when you find it connect to it and then pair with it.
What according to you makes you a good candidate for customer service or technical support job? | Having patience to understand what yhe customer is asking for. Good communication skill will make the conversation better and most importantly convencing power.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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