Subject: Tech Support Candidate - Rishabh Sharma
From: Rishabh Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 02:15:00 -0500

| | Tech Support Test

Name | Rishabh Sharma
E-mail | [email-masked]
Phone Number | (110053) 8851291896
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kashmiri gate
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Hey!  I am trying to login www.ndtv.com website but i get error to open this web site.
What all i did i am gonna telling in steps.
1. Firstly i open computer and then open google chrome.
2. I type www.ndtv.com
3.chrome is loading but not opened. find error to open.
4. Try to refresh but unable to load.
Please fix this problem.

Thankyou

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open bluetooth in your device then open activate button of bluetooth device then find a name of bluetooth device  in your mobile then press on device and it will connect automatically.

What according to you makes you a good candidate for customer service or technical support job?

Listen to customer problem and solve it in a good way.
Calm nature and  self motivation.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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