Subject: Tech Support Candidate - Rajat Chauhan
From: Rajat Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Nov 2021 08:20:43 -0500

| | Tech Support Test

Name | Rajat Chauhan
E-mail | [email-masked]
Phone Number | (91) 7060981259
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector2
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly , I would check the internet connectivity of my computer device, then I would check whether the internet cables are properly connected. After that I would call my internet service provider and lastly I would try to contact the website "www.ndtv.com".
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the Bluetooth connection mutually and then after that connect the devices.
What according to you makes you a good candidate for customer service or technical support job? | Active listening skills and excellent live chat support.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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