Subject: Tech Support Candidate - Ajay Kumar Singh
From: Ajay Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Nov 2021 01:16:31 -0500

| | Tech Support Test

Name | Ajay Kumar Singh
E-mail | [email-masked]
Phone Number | (+91) 9719124260
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kichha
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
O365

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro technologies | Senior Software Engineer | |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Clear browser history.
Check out the url or network connections

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth on both device.
Search for the device to connect.
Select the device to connect.

What according to you makes you a good candidate for customer service or technical support job? | I have worked as an Support Analyst
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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