Subject: Tech Support Candidate - Anubhav Bhatt
From: Anubhav Bhatt <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 15:24:05 -0400

| | Tech Support Test

Name | Anubhav Bhatt
E-mail | [email-masked]
Phone Number | (91) 9660490446
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Jaipur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Ceasefire industries | BDE | 30/06/2020 | 25000
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will try to open the website in a different tab.
I will check my internet network connection properly.
I will refresh the system and then start chrome to open the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings
Tab the Bluetooth option.
Turn on Bluetooth.
List of available devices will appear.
Press the button on Bluetooth speaker to make it discoverable. It's a button with Bluetooth symbol.
And then select the speaker from mobile. That's it.

What according to you makes you a good candidate for customer service or technical support job?

I am a hard-working person and a quick learner. I have a calm and collective nature and I adapt new environment easily.
I like to interact with people and in this job I will get a chance to interact with different people. That is why I think I would be a good candidate for this job.
I want to get selected because I will get so much to learn.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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