Subject: Tech Support Candidate - Ashish verma Ashish
From: Ashish verma Ashish <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 14:17:49 -0400

| | Tech Support Test

Name | Ashish verma Ashish
E-mail | [email-masked]
Phone Number | (91) 9873573238
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech Mahindra | CSA | Na | 16.5k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) check your internet connectivity if it is active or not.
2) if internet is active than check if browser is compatible or not to open this website.
3) if browser is compatible than check if there is any server failure or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Goto settings
Open bluetooth
Select device from which you want to connect
Click on connect

What according to you makes you a good candidate for customer service or technical support job? | Good communication skills and excellent problem solving skills makes me a good candidate or this job role.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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