Subject: Tech Support Candidate - Sukhvinder Kaur
From: Sukhvinder Kaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 11:42:15 -0400

| | Tech Support Test

Name | Sukhvinder Kaur
E-mail | [email-masked]
Phone Number | (110031) 8826796924
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | East delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sonalika international tractors ltd | Sr. Executive | 31st dec 2021 | 25689
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1-Use a website down checker
2-Use a ping checker
3-Run step-by-step diagnostics
4-Conduct a Traceroute
5-Use network and website monitoring software

Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1
What according to you makes you a good candidate for customer service or technical support job? | I am not interested in technical job
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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