Subject: Tech Support Candidate - Md Sagir
From: Md Sagir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 10:51:17 -0400

| | Tech Support Test

Name | Md Sagir
E-mail | [email-masked]
Phone Number | (201301) 7557301021
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sec 58
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Infosys | Technical support | 10 July 2021 | 30
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Troubleshooting is a form of porblem solving,aften applied to repair failed product or processes on a machine or a system.It is logical systematic search for the source of a problem in order to solve it, and make the product of process aperation again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

You can use Bluetooth to connect some devices to your phone without a cord. After you pair a Bluetooth device for the first time, your devices can pair automatically. If your phone is connected to something through Bluetooth, at the top of the screen, you'll see a Bluetooth icon .

Important: Some of these steps work only on Android 10 and up. Learn how to check your Android version.
Swipe down from the top of the screen.
Tap Bluetooth .
Tip: To save battery, turn off Bluetooth when not in use. Bluetooth is off in Airplane mode.

What according to you makes you a good candidate for customer service or technical support job? | Tech support workers manage, maintain, and repair IT systems. Their responsibilities include diagnosing and repairing faults, resolving network issues, and ...
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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