Subject: Tech Support Candidate - Pushpam .
From: Pushpam . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 10:11:21 -0400

| | Tech Support Test

Name | Pushpam .
E-mail | [email-masked]
Phone Number | (+91) 8539905819
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Maharani bagh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | N/A | | |
Previous Employer 2 | N/A | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First refresh network.second if not open then switch off mobile then on and again go to browse then open www.ndtv.com.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open Bluetooth of your mobile then open Bluetooth on means speaker on. Then search Bluetooth of speaker in mobile Bluetooth search.u find ur Bluetooth name on mobile device then connect.
What according to you makes you a good candidate for customer service or technical support job? | I m more confident..i work with presidency Univ. I have experience to talk to customer and understand their concern..and ability to short problem patiencely..
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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