Subject: Tech Support Candidate - ANKIT NEGI
From: ANKIT NEGI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 08:20:05 -0400

| | Tech Support Test

Name | ANKIT NEGI
E-mail | [email-masked]
Phone Number | (+91) 8826825461
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | BURARI DELHI
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) check my internet connection.
2) check the correct web address of the webpage
3) troubleshoot my internet connection using control panel > network and internet
4) restart my computer to see if it fixes automatically
5) contact to the service center for help.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) install the bluetooth speaker application on any andriod device.
2) setup the speaker app on android.
3) open the blutooth using settings on mobile
4) search for the bluetooth speaker on the list of available connection.
5) pair the bluetooth speaker to the bluetooth on the device.

What according to you makes you a good candidate for customer service or technical support job? | According To Me Listening To The Customer is The Premium or Supreme Quality in Candidate For able To be in customer service or technical support job. In order to solve or act on problem. First the candidate must be able to understand the situation or problem of the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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