Subject: Tech Support Candidate - Seema Mishra
From: Seema Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 08:12:08 -0400

| | Tech Support Test

Name | Seema Mishra
E-mail | [email-masked]
Phone Number | (91) 9532562870
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fortius infocom | Lucknow | Currently I am working | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart My Device

Make Sure the Internet Connection Works

Check if the Website is Down for Everybody or Just Me

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Fristly I will  do power on  of Bluetooth then search on mobile then pair with device after automatically connect Bluetooth with mobile
What according to you makes you a good candidate for customer service or technical support job? | when customer call us I will greet them after this I will listen customer quries carefully .after that I will provide them a good solution
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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