Subject: Tech Support Candidate - RAKESH RAKESH
From: RAKESH RAKESH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 07:24:17 -0400

| | Tech Support Test

Name | RAKESH RAKESH
E-mail | [email-masked]
Phone Number | (+91) 7814511657
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Jalandhar (Punjab)
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | R. K. Export and consultant | Computer operator | Today | 10000
Previous Employer 1 | Batra and Obrai Charteded accountants | Computer operator | 2018 | 8000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Sloving for this problem, I do the following steps

Step 1) Check the internet connection. If connection is done then,

Step 2) Delete the history of of browser.

Step 3) Restart Computer.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) First step is Bluetooth open in both Speaker as well as mobile phone.

2) Second step is find the speaker device name in mobile phone

3) Third step connected to the speaker device

What according to you makes you a good candidate for customer service or technical support job? | Both
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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