Subject: Tech Support Candidate - Shaysta Qadir
From: Shaysta Qadir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 07:12:39 -0400

| | Tech Support Test

Name | Shaysta Qadir
E-mail | [email-masked]
Phone Number | (+91) 9622984418
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Srinagar (jammu and kashmir)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Anything

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Army Good will school | Management position and working as a librarian | 08/07/2021 | 15000
Previous Employer 1 | Pmkvy | As a soft skill trainer | 08/02/2020 |
Previous Employer 2 | Education department | Management consulting | 01/07/2018 |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will figure out where the problem is, many basic problems can be solved simply by restarting device and I will check the website is down for everybody or just me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Ist I will open my settings.
2.Tap the bluetooth option
3.Turn on Bluetooth
4.List of available devices will appear
5.If your speaker is not listed, press the button on your speaker that makes it discoverable
6.on your mobile select your speaker and that's it.

What according to you makes you a good candidate for customer service or technical support job?

I love working with people.i want to be the person that makes life easier and more enjoyable for folks who've run into a problem and I am good listener.
I will give you my 100%

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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