Subject: Tech Support Candidate - Amanatullah .
From: Amanatullah . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 07:05:22 -0400

| | Tech Support Test

Name | Amanatullah .
E-mail | [email-masked]
Phone Number | (+91) 9599873681
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 59
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | In case an error occurs while I try to open a website, I will check my connectivity and browser and mobile/computer settings. If everything is sound and yet I get an error, I will try to find the helpline number and contact on the number for solution. If I can not find the number then I will contact my seniors for help. If I can't get the solution using above mentioned methods, I will search for solution on Google or YouTube. I hope that using such methods I will get a solution. But even if using all possible ways I do not get the solution, I will wait and try again later.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will turn on bluetooth of my mobile as well as bluetooth of the speaker. The list of available buetooth devices will appear in my mobile. I will tap on the bluetooth address of the speaker. Thus my mobile will be connected to the speaker
What according to you makes you a good candidate for customer service or technical support job? | I can speak English fluently, and can listen and understand it efficiently. I am very good at troubleshooting, and I have the habit of trying different methods for solving one problems. I am always confident, eager to learn and passionate about my duties. That's why I believe that I will be a good candidate for customer service or technical support.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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