Subject: Tech Support Candidate - Haokhopao Touthang
From: Haokhopao Touthang <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 06:44:22 -0400

| | Tech Support Test

Name | Haokhopao Touthang
E-mail | [email-masked]
Phone Number | (+91) 6909261626
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Munirka
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Open your browser. In the address bar at the top, type in google.com, then push Enter or Return. Make sure you're able to load Google.com. Once this loads, make sure you're able to search. Type something in the Search box, then select Google Search. Make sure search results load properly. If searching doesn't work, then there's reason to believe that you're not connected to the Internet. Fix the connection issue before proceeding. How to Fix My Internet ConnectionLearn how to troubleshoot Internet connectivity issues for any device(s) you have that are struggling to access the Internet. My Internet Doesn't Work

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1,Swipe down from the top of the screen.
2,Touch and hold Bluetooth .
3,Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
4,Tap the name of the Bluetooth device you want to pair with your device.
5,Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | CSRs should display resolve differently than most people. The ideal candidate tends to be passionate about their work and get a lot of enjoyment and pleasure out of it. Reliability: Tendency to behave in an uncompromising and consistently honest, moral, and ethical manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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