Subject: Tech Support Candidate - Manisha Dhami
From: Manisha Dhami <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 06:42:05 -0400

| | Tech Support Test

Name | Manisha Dhami
E-mail | [email-masked]
Phone Number | (0) 9899353156
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Tagore Garden
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Shalimar Rubber and Plastic Industries | Procurement Executive | Currently working | 16000
Previous Employer 1 | Sharetivity | Content Management Executive | July 2018 | 12000
Previous Employer 2 | Printers Tech Pvt Ltd | Hr Recruiter | Jan,2017 | 11000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Kindly Check your spelling that you have entered , if that is correct there might an technical issue on the Server of the website owner, kindly try after some time.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Kindly open your settings in your mobile go to bluetooth or simply scroll down your notification bar and open your bluetooth by clicking in it and change your setting in your speaker by pressing bluetooth icon to connect with your mobile select your speaker name.
What according to you makes you a good candidate for customer service or technical support job? | With enough training i can excel the customer care profile as i prefer writing and enjoy communicating through writing.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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