Subject: Tech Support Candidate - Aryan Raj
From: Aryan Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 06:20:43 -0400

| | Tech Support Test

Name | Aryan Raj
E-mail | [email-masked]
Phone Number | (+91) 9078914653
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Ashok Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I'll check the internet connection of my desktop and then I'll check whether the browser is inserted correctly or not, if not then I'll correct it and then I'll run the browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I'll switch on the bluetooth speaker and the bluetooth of my device and then I'll search for the name of speaker in my device and then I'll click on on it to connect
What according to you makes you a good candidate for customer service or technical support job? | A good candidate should have calm and polite behaviour and also have patient to handle the rude customers politely.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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