Subject: Tech Support Candidate - Pramod .
From: Pramod . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 05:53:40 -0400

| | Tech Support Test

Name | Pramod .
E-mail | [email-masked]
Phone Number | (+91) 8076157923
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sarojini Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I would like to close all the unnecessary pages on my screen and then I will click on refresh and then I will try again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the Bluetooth and the name of the Bluetooth speaker pop up on the screen and click it to connect and if not showing then refresh and click on the particular name to connect
What according to you makes you a good candidate for customer service or technical support job? | I do have experience of customer service and I am a graduate from Delhi University with English honours and I'm quick learner. I don't give up easily, I will give my best for the organization growth and to produce best for organization
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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