Subject: Tech Support Candidate - MOHD SAQLAIN WARSHI Mohd Saqlain
From: MOHD SAQLAIN WARSHI Mohd Saqlain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 05:18:09 -0400

| | Tech Support Test

Name | MOHD SAQLAIN WARSHI Mohd Saqlain
E-mail | [email-masked]
Phone Number | (05248) 9005827867
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Lido Learning | Marketing Associate | September | 23000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

www.ndtv.com is the correct website
When we open this website on browser then it is successfully open.
And when it is not open then we are checked the  grammatical error, internet connection, correct web browser, https(hyper text transfer protocol), url, and etc

Please list the steps to connect a Bluetooth speaker to your mobile phone.

~ First of all we are on the bluetooth in mobile phone.
~ Secondly on the bluetooth device.
~ After the preparing process in phone bluetooth speaker connected to the mobile phone.

What according to you makes you a good candidate for customer service or technical support job?

According to me
~ Good communication skills in English, Hindi and domestic language.
~ Basic knowledge of computer, operating system, Ms office, and Internet.
~ Problem solving, Decision Making.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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