Subject: Tech Support Candidate - Saeed Anwar
From: Saeed Anwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 03:55:19 -0400

| | Tech Support Test

Name | Saeed Anwar
E-mail | [email-masked]
Phone Number | (+91) 8010314028
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kailash colony
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
software installation

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | tcns clothing co. lmtd | IT support | working now | 19300
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

firstly i will check with another internet connection,
then i will check my browsing application.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | do on Bluetooth of speaker then phone also then add speaker device with Bluetooth name.
What according to you makes you a good candidate for customer service or technical support job? | after all call we should take user confirmation.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |