Subject: Tech Support Candidate - Ayush Goel
From: Ayush Goel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 03:51:23 -0400

| | Tech Support Test

Name | Ayush Goel
E-mail | [email-masked]
Phone Number | (90452) 66162
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Meerut
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hcl | Gl accountant | 29. 06.2019 | 19000
Previous Employer 1 | Accenture | Process Associate | 26.12.2018 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will connect with the special team who have handed this type of issue. Then i tell them my error with all the issues.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all i turned on my Bluetooth option on my phone and also thethering hot spot from the speaker then i pair them with each other.
What according to you makes you a good candidate for customer service or technical support job? | A good candidate is who listen the problem of the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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