Subject: Trainer Candidate - Urwashi Saxena Urwashi
From: Urwashi Saxena Urwashi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 21:16:07 -0400

| | Tech Support Test

Name | Urwashi Saxena Urwashi
E-mail | [email-masked]
Phone Number | (123401) 8840644519
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rewari,Haryana

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TDK | Junior Assistant Training | Present | 16000
Previous Employer 1 | TDK | | |
Previous Employer 2 | TDK | | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | My training experience as a production department trainer for manufacturing process to give training to the manpower for the process .
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | In starting it is very difficult to manage line because training to give a new manpower is very difficult and sometimes line did not get target because of manpower so it was very difficult situation for me.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good means satisfaction
Great it means satisfaction+happiness.

What according to you makes you a good candidate for this position? | Because I have all skills and strength that fulfil this position .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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