Subject: Tech Support Candidate - Asha B
From: Asha B <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 08:59:02 -0400

| | Tech Support Test

Name | Asha B
E-mail | [email-masked]
Phone Number | (91) 9092042692
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Pondicherry
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open a new tab, check to see if you can load another website.If you can open another site, the problem only happend with the certain websites.If not, then the problem seen in the bellow error messages, it might just be a problem with Firefox's cache:

The connection was interrupted or
The connection was reset or
The connection has timed out

Please list the steps to connect a Bluetooth speaker to your mobile phone. | first go to the settings.tap the bluetooth option. turn on the bluetooth. A List of Available device will appear. Select the Name what you keep to your speaker. If your speaker is not listed, press the button on the speaker , thenthat makes it discoverable it's often a bluetooth system on it.
What according to you makes you a good candidate for customer service or technical support job? | It's all about your attititude in addition to Accademic Qualification .you shoud be good listener, Soft spoken, Helpfull, Positivity speech, Team Builder Moreover encourage the people.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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