Subject: Trainer Candidate - Neha Pradhan
From: Neha Pradhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 08:09:02 -0400

| | Tech Support Test

Name | Neha Pradhan
E-mail | [email-masked]
Phone Number | (91) 8446203235
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mumbai

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cactus Communications | Publication Coordinator | Presently working | 33000
Previous Employer 1 | Shop for Change | Customer Support | August 15 | 12000
Previous Employer 2 | Kankei | Customer Service Specialist | May 15 | 17000

If Selected, how much time do you need to join? | 1 month
Please briefly describe your work experience specifically in training? | NA
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | NA
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | When you solve the query is good customer service, sometimes you don't have the answers but you try your best to help the customer, that's great customer service
What according to you makes you a good candidate for this position? | My vocubulary
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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