Subject: Tech Support Candidate - Muskan Saini
From: Muskan Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 04:46:32 -0400

| | Tech Support Test

Name | Muskan Saini
E-mail | [email-masked]
Phone Number | (110044) 9717577106
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Badarpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ebixcash | Cce | 7 month | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will inform then please refresh the page and  clear your browser history
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First please on your bluetooth and you can get the speaker name and connect it
What according to you makes you a good candidate for customer service or technical support job? | If you can understand the customer's problem then you can resolve this easily because first you need to understand the problem
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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