Subject: Trainer Candidate - Jaswinder Singh
From: Jaswinder Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 04:40:33 -0400

| | Tech Support Test

Name | Jaswinder Singh
E-mail | [email-masked]
Phone Number | (91) 8588039370
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Moti nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Convergys | Qa | Still working | 25
Previous Employer 1 | Gentpact | Qa | 26 oct | 15
Previous Employer 2 | Hcl | Qa | | 10

If Selected, how much time do you need to join? | 30 days
Please briefly describe your work experience specifically in training? | I used to give trainings  with my agents
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | When a task given to me I used to give my quality score
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good is which is gives full resolution for the customer great is what in which u gives good with great resolution
What according to you makes you a good candidate for this position? | Who's gives great training and ability to give good knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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