Subject: Tech Support Candidate - Payal Singh
From: Payal Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 03:44:54 -0400

| | Tech Support Test

Name | Payal Singh
E-mail | [email-masked]
Phone Number | (+91) 7979866292
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bihar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Close the all open application
Restart the laptop.
Connect with better wifi connection.
Open the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the bluetooth of the phone
Pair with speaker device
Connect with the speaker

What according to you makes you a good candidate for customer service or technical support job?

Having lots of patience
Enthusiasm
Hard working

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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