Subject: Tech Support Candidate - Ayushman Prakash
From: Ayushman Prakash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 02:50:44 -0400

| | Tech Support Test

Name | Ayushman Prakash
E-mail | [email-masked]
Phone Number | (+91) 9452651790
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gorakhpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Try to identify error code if it's code 500 then its internal server error
Make sure firewall is disabled
Make sure you're connected to internet
Clear cache/cookies of the browser
Use vpn/proxy

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-turn on blutooth speaker
2-select connect over bluetooth mode on speaker
3-turn on bluetooth on your phone
4-seach for bluetooth device
5-select your bluetooth speaker model from the list
6-connect

What according to you makes you a good candidate for customer service or technical support job?

I possess following skills
Technical knowledge. Soft skills like communication, flexibility, patience, and problem solving

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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