Subject: Tech Support Candidate - Shivam Tyagi
From: Shivam Tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 02:14:19 -0400

| | Tech Support Test

Name | Shivam Tyagi
E-mail | [email-masked]
Phone Number | (+91) 8818845551
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Indore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | | |
Previous Employer 1 | No | | |
Previous Employer 2 | No | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Will check the network connection
2. Will try to reload the page

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn your monile bluetooth on in your mobile phone
2. Seatch for devices
3. Select the name of your speaker
4. Pair and coneect.

What according to you makes you a good candidate for customer service or technical support job?

1. Good communication skills
2. Confidence
3. Can handle problem

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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