Subject: Tech Support Candidate - Juli Kumari
From: Juli Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Nov 2021 02:21:14 -0400

| | Tech Support Test

Name | Juli Kumari
E-mail | [email-masked]
Phone Number | (91) 7703866404
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Whitehatjr | UE | Aigust | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i ll check the internet connection.
If the internet connection would be proper i ll check the link of the site if it's expired or currently working.
I ll try to open the site in another if nothing works i change the search engine and open the site.
By following above steps i would definitely be able to solve the problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First i would switch on the bluetooth mode of the speaker.
Then i ll switch on the bluetooth of the mobile phone.
Then i ll search for bluetooth speaker name in mobile phone's bluetooth device name.
I ll pair the both devices .
In this way i ll connect the both devices.

What according to you makes you a good candidate for customer service or technical support job?

I have good knowledge of technology i can handle it very well.
I m eager to learn and explore things.
I have good communication skill.
All theses things makes me a potential candidate for this job.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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