Subject: Tech Support Candidate - Vishal Sharma Vishal
From: Vishal Sharma Vishal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 10:34:13 -0400

| | Tech Support Test

Name | Vishal Sharma Vishal
E-mail | [email-masked]
Phone Number | (110003) 9541358464
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | South extension
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio
Ms Excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Teleperformance | Customer sales executive | 31 August 2021 | 13000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will refresh the webpage.Also I will check the internet connection.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we have to turn on the Bluetooth speaker.Then we have to turn the Bluetooth on our phone.After that we have to run scan for Bluetooth device.Then we see the list of available devices.Then we have to click on the device we want to connect.
What according to you makes you a good candidate for customer service or technical support job? | He/she should be very understanding.He should possess good communication skills.He should be patient.he should be polite towards customers.He should have the ability to work under pressure.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |