Subject: Tech Support Candidate - Sandeep Dalal
From: Sandeep Dalal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 09:23:34 -0400

| | Tech Support Test

Name | Sandeep Dalal
E-mail | [email-masked]
Phone Number | (01262) 9991110367
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rohtak
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Reliance jio infocom limited | Energy analyst | | 27800
Previous Employer 1 | Swastik pipe limited | Quality analyst | 27 June 2018 | 22000
Previous Employer 2 | Ialitus info solution pvt lmd | Tech support | 13 March 2016 | 27500

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will clear the cache and then try again. Done.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I have to open Bluetooth from my mobile phone. Then I have to open Bluetooth of my speaker as well. Now I have to click of find button.  Then it will show the name of device. After clicking on connect it will connect.
What according to you makes you a good candidate for customer service or technical support job? | Skills are important then experience.  Work hard makes me good candidate for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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