Subject: Chat Audit Jayway
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 3 Nov 2021 04:34:55 -0700 (MST)

Hi Harsh, 

Please find the details of the chats audit for JayWay: 

Chat ID: R1VO08EO58 (Harsh) : Chat was handled exceedingly well. All the responses were as per the process guidelines 
Chat ID: R18PQYQ33X (Harsh) : Traveller did not mentioned the reason for the chat as he was browsing/visiting the website. 
Chat ID: R1HRD01KMN (Harsh) : Chat was handled pretty well however customer left the chat before giving his details. 
Chat ID: R1IRI5WNIK (Harsh) : Chat was handled very well and situation handling was also done very well. 

Best Regards, 

Thanks 
Amit