Subject: Tech Support Candidate - Rishi Kumar
From: Rishi Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 06:44:33 -0400

| | Tech Support Test

Name | Rishi Kumar
E-mail | [email-masked]
Phone Number | (811307) 8210230380
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jamui
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Lobo staffing solutions (Asian paints) | ECA | | 14030
Previous Employer 1 | Utkarsh small finance bank | Sales officer | 25 October | 8464
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1st I will refresh network.
2nd I will reconnect wifi or network.
3rd I will clear or remove chache
4th I will restart computer

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1st on the bluetooth speaker
2nd on bluetooth of phone and refresh bluetooth
3rd click on the bluetooth speaker name and pair and connect bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job? | I'm a positive mind set person, not give quickly or easily and I'm hard working
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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