Subject: Tech Support Candidate - Manish Rajwans
From: Manish Rajwans <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 04:54:27 -0400

| | Tech Support Test

Name | Manish Rajwans
E-mail | [email-masked]
Phone Number | (+91) 7973361436
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, check the internet connection and refresh the tab. If it don't work, check browser settings. If it is correct, restart the computer.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch ON the speaker.
2. Switch ON bluetooth on phone.
3. Search for speaker name and tap pair button.
4. Phone will ask to confirm and tap to confirm.
5. Phone and bluetooth speaker will get connected.

What according to you makes you a good candidate for customer service or technical support job? | I am a graduate. I can speak in English and Hindi. I am hardworking, goal oriented and always ready to learn new skills. I am punctual and take my job seriously. I want to add value to the company.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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