Subject: Tech Support Candidate - Asha Dass
From: Asha Dass <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 04:43:26 -0400

| | Tech Support Test

Name | Asha Dass
E-mail | [email-masked]
Phone Number | (91) 9092042692
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Puducherry
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open a new tab to check you can load the New tab like www.ndtv.com
If you can open ,the new tab then the problem will be on that web page or if it is not, then launch another Browser and try to open the sites. If the site does not woking iin another browser ,then check the problems happens i all web browsers

Please list the steps to connect a Bluetooth speaker to your mobile phone.

-Oppen the Settings App.
-Navigate the Connected Device.
-Turn on the Bluetooth toggle switch.
-If its not enabled,select Bluetooth to view the options.
-Select pair New device to place the Bluetooth device in pairing mode

What according to you makes you a good candidate for customer service or technical support job? | I pocesses all the skills wanted for this job and Im a fast learner ,Im capable and manage any Situation Also Im a good coder
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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