Subject: Tech Support Candidate - Ritika Kumari
From: Ritika Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 04:40:20 -0400

| | Tech Support Test

Name | Ritika Kumari
E-mail | [email-masked]
Phone Number | (91) 9798391808
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jamshedpur Jharkhand
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Digital marketing

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If we are having trouble with a website then , click the padlock icon Fx89 Padlock in the address bar to see if Firefox has blocked parts of the page that are not secure.

Open a new tab and check to see if you can load another website like google.com.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1 : Swipe down from the top of the screen.
Step 2 : Tap Bluetooth
Step 3 : Pair a Bluetooth accessory
Step 4 : connect
When your phone and the Bluetooth device are connected, the device shows as "Connected."

What according to you makes you a good candidate for customer service or technical support job?

Its all about our attitude in addition to our academic qualification, like we should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.

On a scale of 1 - 5 please rate your fluency in spoken English | 2

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