Subject: Tech Support Candidate - Payal Singh
From: Payal Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 03:28:10 -0400

| | Tech Support Test

Name | Payal Singh
E-mail | [email-masked]
Phone Number | (+91) 7979866292
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If we get a error,we close all the open window and try to restart the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the bluetooth of the phone, and pair it with the speaker.
After pairing with phone we will connect it.

What according to you makes you a good candidate for customer service or technical support job? | Customer service requires lot of patience and enthusiasm to interact with customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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